How to customize the email sent to the candidate.

How to customize the email sent to the candidate.

The user can customize the email sent to the candidate by following the steps described below:

If the user is within the process configuration:

1. Click on the "Edit Email" button located on the right side in the "Candidates" section.
2. Make the desired customizations to the email.
3. Save the changes using the "Save" button.
4. Additionally, the user can preview the email and/or save it as a template to be used in other processes using the "Save and Preview" and "Save  Template" buttons.

If the user is outside the process configuration:

1. Expand the options menu for "Selection Processes" and select the "Process List" option.
2. In the list, access the configuration by clicking on the key button located on the right side of the process for which you want to modify the email.
3. Click on the "Edit Email" button located on the right side in the "Candidates" section.
4. Make the desired customizations to the email. Here, the user can load saved templates, modify the format, and/or insert dynamic text.
5. Save the changes using the "Save" button.

Additionally, the user can preview the email and/or save it as a template to be used in other processes using the "Save and Preview" and "Save  Template" buttons.

    • Related Articles

    • How to correct the candidate's email or other data.

      To correct the candidate's email, name, or other data, you should go to the "Selection Processes" menu and choose "Candidate List." From there, you can directly modify the listed fields or click on the pencil icon to edit all fields in the person's ...
    • How can I resend an email if it didn't reach the candidate?

      Sometimes, the invitation email to complete the tests may not reach the candidate (either due to an error in entering the email or it going to the spam folder, or simply some other issue). The first step, if a candidate indicates that they did not ...
    • How can I customize my account?

      Evalart allows its users to customize the background color and text color of the main menu, add a logo from the gallery, and modify its position. Additionally, users can also customize the background color and text color of the test headers and ...
    • Where do the emails go when the candidate tries to respond to the invitation email?

      By default, the emails are sent to the email address of the user who sent the tests. However, it is possible to configure a generic email address for the responses to be directed to. To do this, go to the User menu => Account Options and enter the ...
    • How to change the email that sends the tests to the candidates.

      Although it is not possible to modify the email that sends the tests, Evalart allows its users to modify the sender's name displayed in the emails sent to the candidates, which by default is "Evalart." Here are the steps to follow to customize the ...