Where do the emails go when the candidate tries to respond to the invitation email?
By default, the emails are sent to the email address of the user who sent the tests. However, it is possible to configure a generic email address for the responses to be directed to. To do this, go to the User menu => Account Options and enter the email address in the Generic Email field. Then, in the User Configuration (User menu => User Configuration), check the option "Use Default Reply To Email" so that all test-related emails sent by this user will be directed to the generic email address configured in the account.
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How can I resend an email if it didn't reach the candidate?
Sometimes, the invitation email to complete the tests may not reach the candidate (either due to an error in entering the email or it going to the spam folder, or simply some other issue). The first step, if a candidate indicates that they did not ...
How to correct the candidate's email or other data.
To correct the candidate's email, name, or other data, you should go to the "Selection Processes" menu and choose "Candidate List." From there, you can directly modify the listed fields or click on the pencil icon to edit all fields in the person's ...
How to change the email that sends the tests to the candidates.
Although it is not possible to modify the email that sends the tests, Evalart allows its users to customize the sender name displayed in the emails sent to candidates, which by default is "Evalart". Here are the steps to follow to personalize the ...
How to change the email that sends the tests to the candidates.
Although it is not possible to modify the email that sends the tests, Evalart allows its users to modify the sender's name displayed in the emails sent to the candidates, which by default is "Evalart." Here are the steps to follow to customize the ...
How to customize the email sent to the candidate.
The user can customize the email sent to the candidate by following the steps described below: If the user is within the process configuration: 1. Click on the "Edit Email" button located on the right side in the "Candidates" section. 2. Make the ...